Testimonials

 

 

Dear AirCon Direct,

This is quick word of thanks for the great service that your experienced and knowledgeable staff provided me with my order.

I confess, that originally when I began looking for a suitable air conditioner for my home I visited my local specialist air conditioning dealer who is one of the largest in Melbourne and just around the corner from my home. They have a reputation as having the largest range, best service and lowest prices anywhere.

I imagined that being so close to my home and with such a large range they could offer me the best service, price and choice for my money. However, after telephoning them with my initial enquiry and after many frustrating unreturned phone calls later, as a last resort I then tried making a trip into their showroom only to be greeted with slow, poor and rude service.

After this disappointing experience I turned to the NET for my research on the best air conditioners and found your web site. When I called, I was provided with detailed information about the best system for my needs and all of my questions were answered by a person with extensive practical product knowledge.

I was at first a bit hesitant to purchase an item like this from a company so far away and in another state to me, but I decided to give it a go because of your excellent follow up response on customer enquiries. No problem was to big and you always made sure everything was taken care of. Furthermore, not only were your prices substantially less then other local stores but your service was far superior too.

After receiving my new air conditioner on time, I wish to tell you that it now all installed and working just as promised and I look forward to beating this summers heat in comfort..

As a very happy customer I will be recommending your company and using you again in future for my air conditioning needs. Take it from me, it is very rare today to find such a committed and helpful company who is genuinely interested in their customer's real needs and requirements before and after their purchase and not just in making a quick sale. I hope your business is around for many years to come.

regards,

J.L.

Camberwell Victoria 3124    Dec 2003

 

home    products    FAQ    downloads    about us    contact us    testimonials    how to order